WhatsApp offers links mediated by screens and, meanwhile, lacks what we call “in-person treatment.” However, this does not imply that the use of this tool occurs alone, as if robots responded on the other side of the chats. The messenger is a space inhabited by more than 2 billion users, and that is why it is good to practice many of the real-world practices there. Courtesy and security are relevant variables.
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The Meta messaging service is one of the most prolific digital areas for scams. It makes sense: hackers choose the busiest waters to launch their networks. For the rest, good practices in WhatsApp are not limited to security. Aren't good manners desirable in a social ecosystem?
Security in WhatsApp: the 5 “don'ts” to avoid attacks and scams in the messenger
As we pointed out within the framework of the recent Safe Internet Day, WhatsApp is one of the communication platforms with end-to-end encryption. In Creole, it means that no one can access the messages (texts, audios, images and videos) besides the sender and the recipient.
Security in WhatsApp: we review the “don'ts” that improve it. (Photo: Adobe Stock)
There are more practices that should be taken into account to achieve a safe messenger experience, knowing the risks associated with its use in unsuspecting hands.
Read also: One of the best privacy features of WhatsApp comes to the browser version
What follows are 5 keys to avoid hacks and scams on WhatsApp.
Do not use unofficial versions: It is common to hear about editions of the messenger that add special functions, usually with a color added to the name, for example WhatsApp pink or WhatsApp gold. It is important to know that the use of these variants poses risks, because they do not ensure the aforementioned end-to-end encryption and do not include official security measures. In addition, Meta may apply sanctions if it detects that an account uses a third-party app. Do not link unknown devices: Remember that the Meta application allows up to four devices to be linked to the main phone. At this point, the key is to review the list in “Settings” and then in “Linked devices”. You should log out of any of them that you don't recognize. Don't let your account be vulnerable: WhatsApp is one of the many apps with two-step verification. For a safe experience, you must activate that option! In practice, a second layer is added asking for a six-digit PIN for verification or reset. It is essential to avoid fraud. Do not (always) allow calls from unknown numbers: The messaging tool allows you to silence them. As indicated by Meta, this configuration “helps automatically avoid spam and fraudulent calls.” It does not imply that you should never see or attend to them. A good option is to silence the unknown ones on WhatsApp and admit them in the operating system, receiving and evaluating them through the “telephone channel”. Don't forget to apply common sense: One of the maxims of computer security is that which ensures that the most important link The weakest person is always the user and not the technology per se. For this reason, the so-called “social engineering” continues to be one of the techniques most used by scammers. In short, it is about making your way towards a violation, taking advantage of human carelessness. For example, a click on a link that promises a tempting offer actually leads to a malicious site. The same rule applies to WhatsApp. Common sense must prevail, there too. “The first step to protect yourself is to stop and think. If you receive a suspicious message that asks for personal information, check if you know the contact,” they say from Meta.
Courtesy and good manners on WhatsApp: 5 etiquette tips for users of the messenger
We will not say that WhatsApp is the same as the real world. But in certain circumstances, the rules of coexistence should coincide. Would you perhaps enter a co-worker's house, without knocking on the door, starting your speech, without saying “good morning” and “how are you”, releasing your request without pretext? Although many will say that it is not appropriate that way, that is a common behavior of the messenger.
Diplomacy is desirable, also on WhatsApp. (Photo: Archive)
What follows are 5 rules of etiquette to apply on WhatsApp.
If you won't write your message, ask permission: We know that the messaging service goes beyond written chats and includes more functions, such as voice notes, calls and video calls. Except in certain cases of great trust, it is polite to warn. “Is it a bother if I send you an audio?” “Do you have time for a call?” On the other side of the screen they will appreciate it. If it is the first contact, introduce yourself: Returning to the prologue to this section, it is unkind to enter a stranger's home and start talking, without greetings or introductions. Why do many behave that way on WhatsApp? Especially for a first approach, it is a good practice to tell who you are, what your contact is about and avoid sudden audios. A message on WhatsApp is not an email: It is true that, on most cell phones, both the messenger like emails ring with your notifications. However, as issuers, it is kind to keep in mind that they are not the same thing. This is especially important at night: you should not contact yourself via WhatsApp when it is very late. On the other side, the smartphone will ring and it will not be the same if it is identified that it is new in the messenger. The urgency will surely be greater. Unless it is something urgent, it is better to wait during daylight hours, during the week. The good thing, if it is brief, is twice as good: The golden rule for audios on WhatsApp. Nobody wants to listen to a very long message. What is very long? This is subjective, but when you go over a minute in length, many recipients are likely to snort. This scourge reached such an extreme that the very developer of the tool had to offer a palliative: the audio accelerator. It is not polite to “stare”: In addition to the debate about the blue ticks —many deactivate them, so as not to be disturbed nor pressured—, in a count of good manners on WhatsApp this item cannot be missing. If you received a message, whatever it may be, it is a kind gesture not to leave the sender without a response for too long. An acknowledgment of receipt will suffice, in case of not being able to give full attention at the time of the “ring”.